Privacy Policy

1. Information We Collect

Personal Information

When you engage with our mindfulness and stress relief programs, we collect information that helps us provide personalized experiences. This includes your name, email address, phone number, and location when you register for our courses or contact us for support.

We also gather information about your learning preferences, progress through our programs, and feedback about your mindfulness journey. This helps us tailor content to your specific needs and improve our offerings.

Technical Information

Our platform automatically collects certain technical data to ensure smooth operation. This includes your IP address, browser type, device information, and how you interact with our website. We use this data to optimize performance and enhance user experience.

Data Type	Purpose	Retention Period
Contact Information	Communication and support	Active account + 3 years
Learning Progress	Course personalization	Active account + 1 year
Technical Data	Platform optimization	2 years

2. How We Use Your Information

Your information serves several important purposes in delivering our mindfulness services. We use it to create your personalized learning experience, send course updates, and provide technical support when needed.

• Delivering personalized mindfulness and stress relief content
• Tracking your progress through our programs
• Sending important course updates and notifications
• Providing customer support and technical assistance
• Improving our platform based on user feedback
• Ensuring platform security and preventing fraud

3. Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform and deliver services to you.

Service Providers

We work with carefully selected partners for essential services like payment processing, email delivery, and technical infrastructure. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

In rare circumstances, we may need to disclose your information to comply with legal obligations, protect our rights, or ensure user safety. This only happens when required by law or when we believe it's necessary to prevent harm.

4. Data Security Measures

We implement multiple layers of security to protect your information. Our systems use encryption, secure servers, and regular security audits to prevent unauthorized access or data breaches.

All payment information is processed through secure, PCI-compliant systems. We never store complete credit card numbers on our servers. Additionally, we regularly update our security protocols to address emerging threats.

5. Your Rights and Choices

You have significant control over your personal information. You can access, update, or delete your data at any time through your account settings or by contacting our support team.

Access and Correction

You can review and update your personal information anytime through your account dashboard. If you notice any errors or outdated information, please let us know so we can correct it promptly.

Data Portability

You can request a copy of your data in a machine-readable format. This includes your course progress, preferences, and any content you've created within our platform.

Deletion Rights

You can request deletion of your personal data at any time. We'll remove your information from our systems within 30 days, though we may retain some data for legal or security purposes as required by law.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, keep you logged in, and provide personalized content recommendations.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect some functionality of our platform.

7. International Data Transfers

While our primary operations are based in India, we may transfer your data to other countries for processing or storage. When we do this, we ensure appropriate safeguards are in place to protect your information.

8. Children's Privacy

Our services are designed for adults and we don't knowingly collect information from children under 13. If we discover that we've inadvertently collected such information, we'll delete it immediately.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through our platform.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

10. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Course progress data is typically kept for one year after account closure, while contact information may be retained for up to three years for support purposes.